What countries do you ship to?
We ship to over 100 countries worldwide! To view a list of available shipping countries, visit our International site and click on “details” from the banner.
When you place an international order, your transaction will be with Borderfree, but if you have any questions, concerns or customer service needs, our lovexfashion.com associates will be happy to help you!
Please note: If your country is not listed, it is currently not supported by Borderfree, we apologize.
What are the International shipping rates?
International shipping rates are calculated based on a number of factors including desired service level (standard/express), number of items you are purchasing, the weight of the item, and the destination country/region. International shipping will be calculated during checkout by Borderfree.
What is the delivery timeframe for my International order?
Most in-stock items generally ship from our fulfilment center within 2 business days and arrive within 4-13 business days after your order is received. (“Business days” are Monday-Friday, excluding holidays). Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout.
Please note: Although we try our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.
What if my merchandise is on backorder?
We will send you a detailed email if your merchandise temporarily becomes backordered with the manufacturer or vendor. This email will include a new expected ship date if available. If the expected shipping date is greater than 30 days or has changed twice, the email will also include instructions on how to accept or decline the backorder date.
Please note: Federal Trade Commission rule requires that you contact us within 30 days of the original ship date in these cases to avoid cancellation.
I live in the United States, can I ship an order internationally and pay in U.S. Dollars?
Yes! Borderfree supports international gift-giving. You’ll receive a guaranteed order total for an order that is shipping internationally, but pay in U.S. dollars using a U.S. credit card. This will also work if you’re an American traveling or living aboard.
I live abroad, can I ship a gift to a friend in the United States online?
Orders shipped to the United States must have a U.S. credit card billing address to be purchased online. We apologize for any inconvenience this may cause. If you would like to ship an order to the United States and have a U.S. billing address, you can place your order through our U.S. site.
However, U.S. orders with an international billing address may be placed over the phone. Long distance fees may apply. Please call (IDD #)+1-440-541-5464 during our business hours.
Do you ship to U.S. military addresses (APO/FPO)?
Orders shipping to U.S. military addresses must be placed through our lovexfashion.com U.S. site, as they are not subject to the same costs and logistics flows as international orders. To do this, please shop the U.S. site.
Are there any items that cannot ship internationally due to restrictions?
Yes there are. The following items/brands/services cannot be shipped internationally:
|• Beauty||• Furniture|
|• Chanel||• Fragrances|
|• Coach||• Gift Cards|
|• Electronics||• Gift Receipts|
|• Fragrances||• Gift Wrap|
|• Furniture||• Mattresses|
|• Gift Cards|
|Other items that cannot be exported from the U.S. and/or imported to your international shipping destination will be indicated during checkout by Borderfree.|
Please note: International orders must not exceed $10,000.00 USD.
Beauty Items with Restrictions on Air Shipping
Restricted items include aerosols, pressurized spray cans and alcohol-based products (hairspray, nail polish, nail polish remover, shaving cream, etc.). Due to air transport restrictions and regulations, these items are required by the U.S. Department of Transportation to be shipped by Standard Ground Shipping only. These restricted items are not eligible for Premium or Overnight Shipping.
Can I ship furniture or mattresses internationally?
Unfortunately, international shipping restrictions prevent us from being able to ship oversized items to any country outside of the U.S.